Overview
Wayanadcab.com is a subsidiary of Wayanad Booking Travel Services and provides taxi booking, airport transfers, sightseeing tours, outstation travel, and related travel services across Wayanad and nearby destinations.
Our refund and cancellation policy is applicable to bookings made through our website, phone, WhatsApp, or email communication.
Booking Cancellation & Refund Policy
Customers may cancel their taxi booking by contacting our support team through phone, WhatsApp, or email.
Cancellation Terms
- Cancellations made more than 24 hours before the scheduled pickup time may be eligible for a full or partial refund depending on the booking type.
- Cancellations made within 24 hours of the pickup time may incur cancellation charges.
- Refund eligibility may vary for customized tour packages, holiday packages, peak season bookings, and special travel arrangements.
- No refund will be provided for completed trips or unused travel services after the trip has started.
Refund Process
Once your cancellation request is received and verified, we will notify you regarding the approval or rejection of your refund request.
If approved, the refund will be processed to the original payment method within 5–10 business days depending on your bank or payment provider.
Late or Missing Refunds
If you have not received your refund yet:
- First check your bank account again.
- Contact your credit card provider or payment gateway.
- Processing times may vary depending on banks and payment providers.
If you still have not received your refund, please contact us at:
Non-Refundable Services
The following services may not be eligible for refund:
- Completed taxi trips
- Last-minute cancellations
- No-show bookings
- Peak season or festival bookings
- Customized travel packages after confirmation
- Advance payments made for hotel or third-party reservations
Changes & Rescheduling
Customers may request date or time changes for confirmed bookings subject to vehicle availability.
Additionally, rescheduling requests made close to the pickup time may incur additional charges.
Service Issues
If you experience any issue with our taxi service, driver behavior, payment process, or booking confirmation, please contact our support team immediately. We will review the matter and provide suitable assistance whenever applicable.
Contact Information
For questions related to refunds, cancellations, or booking support, contact:
Wayanad Booking Travel Services
🌐 Wayanadcab.com
📧 info@wayanadcab.com
📞 +91 85898 38186